Last Updated: 7/11/2024

At Holy Land Gemz ("we," "us," "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website [www.holylandgemz.com], make a purchase, or interact with our services. By using our website and services, you agree to the collection and use of your information in accordance with this Privacy Policy.

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1. Information We Collect

We collect two types of information:

Personal Data

When you make a purchase, create an account, or interact with us, we collect the following personal information:

• Name (First and Last)

• Email Address

• Phone Number (optional)

• Billing and Shipping Address (including country)

• Payment Information (credit card details, PayPal account, or other payment methods)

• Order History and Product Preference

Non-Personal Data

We may collect non-personally identifiable information automatically as you interact with our website, such as:

• IP Address

• Browser Type and Version

• Device Type

• Operating System

• Pages Visited

• Time Spent on the Website

• Cookies (see Cookie Policy below)

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2. How We Use Your Information

We use your personal information for the following purposes:

• Order Processing: To process your transactions, complete your orders, and deliver your silver pendants and handmade necklaces to the shipping address you provide.

• Customer Service: To respond to your inquiries, provide support, and address any issues with your orders.

• Improving Our Services: To analyze customer behavior and preferences to improve your shopping experience and personalize our website.

• Marketing & Communications: To send you newsletters, special offers, and product updates if you opt-in to receive them.

• Legal Compliance: To comply with legal requirements, such as tax laws, fraud prevention, and dispute resolution.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

• Service Providers: We may share your information with third-party companies that assist us with the operation of our website and business, such as payment processors, shipping carriers, and marketing services.

• Legal Obligations: We may disclose your information if required by law or in response to legal processes (e.g., subpoenas, court orders) or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

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4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is required by law (e.g., tax records). If you close your account, we may retain certain information for legal or business purposes, but we will not continue to process it for marketing or other purposes.

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5. Security of Your Information

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We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. These measures include the use of secure payment gateways, encryption, and firewalls. H

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7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files placed on your device to help us remember your preferences, improve website functionality, and analyze how you use our site. You can control cookies through your browser settings, including blocking or deleting them, but doing so may affect the functionality of our website.

For more detailed information about how we use cookies, please refer to our Cookie Policy.

 

8. International Transfers

Since we ship worldwide, your personal data may be transferred, stored, and processed outside of your country, including in countries with different data protection laws. By using our website and providing us with your personal data, you consent to these international transfers.

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9. Children’s Privacy

Our website is not intended for use by children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a child under 16, we will take steps to delete the information as soon as possible.

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10. Third-Party Websites and Services

Our website may contain links to third-party websites, such as social media platforms or external services (e.g., shipping providers, payment gateways). These third-party sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review their privacy policies before providing any personal information.

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11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

HolylandGemz
Email: chermantas.dimitris@gmail.com
Phone: 00972546476954
Address: Saint francis 9,Jerusalem,Israel
Website: www.holylandgemz.com

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